Legal

Privacy Policy

1. Information We Collect

We collect account details, user-provided content, and operational usage data needed to run Dictate. This may include account identifiers, case and client metadata, audio submissions, transcriptions and generated outputs, profile and billing data, and technical logs.

2. Storage Locations

Data is processed and hosted on Google Cloud infrastructure. Some workflow data is also stored in app-native browser storage on your device (for example, draft and recovery data used to protect work in progress).

3. How We Use Information

We use information to provide and secure the service, process dictation and document workflows, maintain case context, troubleshoot issues, measure performance and reliability, and communicate service-related updates.

4. Confidentiality and AI Data Handling

Client matter data is treated as confidential. We do not use your client content to train general-purpose public models. Data is processed by service providers only as needed to deliver, secure, and maintain the product.

5. Data Sharing

We do not sell personal information. We share data only with processors and vendors needed for hosting, processing, security, analytics/monitoring, and legal compliance.

6. Data Retention

We retain data for as long as reasonably necessary to provide the service, satisfy legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and account status.

7. Your Choices

You may request access, correction, export, or deletion of personal data where applicable. Certain records may be retained when required by law, security, or operational necessity.

8. Contact for Privacy Questions

For privacy requests, contact us through your existing support channel or account onboarding contact.

Terms of Use

1. Acceptance of Terms

By accessing or using Dictate, you agree to these Terms. If you do not agree, do not use the service.

2. Permitted Use

You may use Dictate only for lawful business and professional purposes. You are responsible for the content you upload and your compliance with applicable legal and ethical obligations.

3. Account Security

You are responsible for maintaining account credentials and for activity under your account. Notify us promptly of unauthorized use.

4. Service Availability

We may modify, suspend, or discontinue features at any time. We aim for high availability but do not guarantee uninterrupted service.

5. Intellectual Property

The service and its underlying software are owned by Dictate and licensors. You retain rights to content you submit, subject to rights needed for us to operate the service.

6. Disclaimers and Limitation of Liability

Dictate is provided on an "as is" and "as available" basis. To the maximum extent allowed by law, we disclaim warranties and limit liability for indirect, incidental, or consequential damages.

7. Changes to Terms

We may update these Terms periodically. Continued use after updates constitutes acceptance of revised Terms.